
We are the only lab in the world that can honestly say that we redefine the way our clients look, identify and understand their customers. It’s no longer about B2B or B2C, it is about H2H. Through unparalleled proprietary technologies and predictive behavioral economic models, we not only create transformative growth for our clients, but also a new way of creating true human-to-human conversation.
We know that current market research techniques can tell you a whole lot about your customer, but not truly why people buy or value your product or brand. That's why we have set out to rethink and redesign the entire research process, creating techniques and tools to help you better understand how people really think, what really matters to them, and why they value your brand over the competition.
Our Team
Ron Mundy
Co-founder, Managing Director & Chief Operations Officer
Tim Gohmann, Ph.D.
Co-founder & Chief Science Officer
Rodney Northern
Chief Transformation Officer
Associates & Staff
Scott McAfee
Co-founder and Chief Creative Officer
Cindy McKelvey
Director of Accounting
Melanie Oltmann
Director of Operations
Our Board
Leslie Wingo
Chairman of the Board
Christian Goy
Co-founder, Board Member
Trenzio Turner
Board Member
Kerry Jackson
Board Member
What some of our clients are saying ...
“The Lab helped us connect with the desires of our current and potential new customers to make sure our product offering is aligned to their needs.”